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FREQUENTLY ASKED QUESTIONS

Visit our FAQ section for details and answers about the new stadium project.

How do I place a deposit?

On August 21st at 10:00 AM EST, New York City FC will begin communication directing everyone on how to access the opportunity to put your deposit down toward season memberships in the new stadium.

When can I place a deposit?

On August 21st at 10:00 AM EST, everyone will be able to secure their spot in line by placing a deposit toward season memberships in the new stadium. Stay tuned for communication on how to place your deposit and where to go to be a part of New York City FC’s new home.

Is my deposit refundable?

Yes, all deposits are refundable.

How much will season memberships cost?

Season membership costs will vary depending on location and amenities found within the package. Membership pricing will be communicated in phases as seats are released over the next few years leading up to the new stadium opening.

How much will matchday tickets cost?

Similar to season memberships, matchday tickets will be priced based on location and amenities of the seats. It’s important to note that season memberships are the only way to guarantee tickets at the lowest price for every New York City FC home match.

When will tickets for New York City FC’s new stadium go on sale?

Season memberships for the new stadium will go on sale starting in the summer of 2024 with specific seat locations being released in phases over the next several years. Current New York City FC members will have priority throughout each phase, followed by those that put down a season membership deposit starting in the summer of 2024.

What are the various season ticket packages?

All season membership packages will include all New York City FC MLS regular season home matches, as well as tickets to all home group stage matches for in-season tournaments up to the quarterfinal rounds.

If I am a current New York City FC member, will I get an opportunity to purchase my same seats in the new stadium?

We will be offering many new season ticket locations throughout the new stadium. As a current New York City FC member, you will be able to select seat locations before any non-City Member based on availability.

When will New York City FC begin playing in the new stadium?

2027

When will the stadium construction be complete?

2027

In addition to New York City FC home matches, what other experiences will I have access to if I purchase season tickets?

Season memberships will include tickets to all group stage matches for in-season tournaments up to the quarterfinal rounds. As a part of your membership, you will also have access to exclusive members-only club events and pre-sales to other third-party events taking place at the stadium when available.

Do children 3 years old and under need their own ticket?

Children who are 3 years old and younger and less than 30 inches tall do not need a ticket for entry at New York City FC matches. However, the child must sit on an adult’s lap during the game without obstructing the view of other guests. This policy may vary for other events.

How can we preview the seats, views, or experiences available within the new stadium?

Starting in the summer of 2024, New York City FC will construct a state-of-the-art Stadium Experience Center that will provide each potential season ticket member the opportunity to view any seat within the stadium and learn more about the additional experiences each seat will provide.

How can I see what my view of the pitch will look like before I purchase tickets?

New York City FC will provide a digital 3D seating website that will allow you to see views from every seat in the new stadium

Who can I contact if I have more ticketing questions?

Send all ticketing questions regarding New York City FC’s new stadium to 2027stadium@nycfc.com

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